Complaint handling

Customer satisfaction is highly important to us, whether it’s about our products, services, or client relationship management. In case you have any feedbacks or complaints regarding our operation, the following documents will help you to report it as convenient as possible.

Downloadable documents:

Complaints Handling Policy – Finext General (HU)

Complaints Handling Policy – Portfolio Management (HU)

Complaint form – Finext (HU)

Complaint form – MNB (HU)